Refund policy

Returns and Refunds

We want your order from Tradesman Coffee Co. to arrive right and ready for the workday. If you need help with a return or an issue with your order, contact us at Tradesmancoffees@gmail.com with your order number.

Return eligibility

You may request a return within 14 days of delivery for unopened coffee and unused merchandise in original condition and original packaging. Opened coffee is not eligible for return.

Please contact us before sending anything back. We will provide instructions for approved returns.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. Include your order number and clear photos of the item, packaging, and issue so we can review it and help make it right.

Return shipping

You are responsible for return shipping costs unless the return is due to an error by Tradesman Coffee Co.

Refunds

After we receive and inspect your return, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method. Your bank or payment provider may require additional time to process and post the refund.